Preparing your journey
No crates in cargo, no sedatives, no six-hour wait at an animal reception centre. Your pet boards with you, settles where you can reach them, and lands when you do. Tell us their size and temperament and the cabin is ready before you arrive.
Some destinations restrict which animals may enter and when. Your concierge confirms the rules for your route before anything is booked.

No hold, no separation, no carrier rules — they travel at your feet or on the seat beside you.
Health certificates, import permits and destination rules checked against your route before you fly.
Bedding, bowls and water set out to your brief, and a crew briefed on how your animal travels.
Private terminals mean no queues and no holding pens — you arrive, you board, they stay with you.