Preparing your journey
A diagnosis, a transfer, a family emergency at the other end of the country. We fly on your timing rather than a schedule, arrange step-free boarding and medical escorts where they are needed, and keep the arrangements quiet.
For a medical transfer, tell your concierge on the call — equipment and clinical escorts are arranged case by case.
Aircraft positioned against your window, not a published timetable.
Lifts, ramps and assistance arranged at both ends, and companions seated with you.
Equipment, oxygen and accompanying clinicians coordinated with your care team.
Private terminals, no public concourse, and a single concierge who knows the situation.